| Privacy and Store Policies PAYMENTS We accept Paypal (www.paypal.com) and Bidpay (www.bidpay.com). Our email for those is gigous@aol.com. TAXES Wisconsin residents must pay sales tax on the total purchase including shipping charges. SHIPPING We try to charge exact shipping costs. For large orders or orders where shipping shows up as zero, shipping will be added and we will email you with the shipping costs for your approval and we will process the order in 24 hours, unless we hear otherwise from you. Some items are too big to ship with other items and we may add shipping costs only as necessary. We ship to Paypal confirmed addresses only. Free shipping is for the continental United States only. Free shipping is applied to only select items. Most items with free shipping will be shipped with Fedex or USPS Priority. Jewelry, pens, and other small items with free shipping will be shipped USPS First Class. Journals with free shipping will be shipped USPS media mail. IMPORTANT NOTICE! We inspect every lava lamp before we ship and guarantee they will be clear when they leave our premises. However, they may arrive cloudy. This is caused by shipping (temperature and vibrations). They will clear up with use. We have no control over shipping conditions. A cloudy lava lamp is not defective. We will not accept returns on Lava lamps for cloudiness. Each Lava Lamp is unique and has a one of a kind hand-blown globe. Each globe has it's own characteristics ranging from small bubbles to swirls in the glass. This is typical for hand blown glass and will not alter performance of the lamp. Because we cannot control item usage, we cannot be held responsible for burnt out bulbs or dead batteries. Light bulb and/or battery replacement is the buyer's responsibility. If possible, we will send replacements, but we do not stock replacement bulbs or batteries for every item we sell. Unless otherwise stated, most novelty lamps are not meant to be used as night lights. Leaving them on for extended periods can damage the lamp. It is also unsafe to leave any lamp on while unattended. All items are not intended for children, unless stated. All items are for indoor use only, unless otherwise stated. INTERNATIONAL SHIPMENTS We will ship internationally only at buyer's risk. No refunds or exchanges will be accepted. We will ship USPS Global Express or USPS Global Priority. We will not ship surface. All payments must be made in US dollars. We will email you with shipping costs before we process the order, or Please email us for rates at gigous@aol.com. RETURNS We thoroughly inspect and test every item before we ship for defects and we make sure every item is in perfect working condition before we ship. We guarantee all items shipped are in perfect working new condition. We package very well using bubble wrap and packing peanuts. Therefore, all sales are final. Any returns must be authorized and must be received by us within 14 days of receipt. Refunds will be given as store credits only. Any unauthorized returns are subject to a restocking fee or package refusal. Undeliverable packages or package refusals are also subject to a restocking fee. Shipping charges are not refundable. Please note that we require signatures for most deliveries. Please notify us by email at Gigous@aol.com of any shipping damages within 3 days of receipt of package. Please notify us immediately of any shipping damages. We will file a claim with the shipping service on your behalf. Shipping charges are not refundable. NO replacements will be sent. All new Lava Lamps come with a 90 day limited warranty. We do not carry warranties on items. Please contact the manufacturer for any warranty. PLEASE CONTACT US IF THERE ARE ANY PROBLEMS AT ALL WITH YOUR ORDER best way to reach us is thru email email us at Gigous@aol.com phone or fax 262-965-2935 PRIVACY All Private information is encrypted so that it cannot be read by anyone as it travels over the internet. We use industry-standard SSL encryption to transmit credit card information securely. When you place an order, we require that you provide us with personal contact and billing information, including your email address, street address and telephone number. We will only use this information to process the orders that you place with us. We do not sell, trade, or rent your personal information to third parties. We will only share your address with shipping services for the sole purpose of delivering your order. At End of the Rainbow, consumers making purchases must be 18 years of age or older. By purchasing on this site, you agree to these terms. If you have any questions about our store or privacy policies, please contact us at: email gigous@aol.com phone or fax 262-965-2935 |
© 2013 EndoftheRainbow-Gifts.com All Rights Reserved
| PRIVACY AND STORE POLICIES |
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